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Knowledge Base - Last Update 01/10/2009.
The following documents give you an insight of Europarts process. They provide answers to many practical questions on how to work with Europarts on a day to day basis.
 Document n°1 : Your first order and its payment. Opening an account. Opening a credit line at Europarts
 Document n°2 : Delivery and collection of goods.
 Document n°3 : Guarantee and return of material.
 Document n°4 : Table of guarantee terms.
 Document n°5 : Standard Exchange process.
 Document n°6 : Shipping and handling costs.
 Document n°7 : How to place your first order on Europarts Online Shopping Website ?
 Document n°8 : How to formulate reservations at delivery.

 

 

EUROPARTS Catalog (13 Mo).
The Europarts 2009-2010 catalog contains all the most important genuine spare parts for Print, PCs and Mobile Energy solutions, ordered by manufacturer. Take the best from Europarts along with you, in all your maintenance operations !
 Download the catalog.

 

PERFECT POWER Range of Products.
Perfect Power: A comprehensive, competitive and high quality range of batteries and AC adapters for both personal and professional uses. Perfect Power relies on global sourcing to assure the continuous availability of its products. Perfect Power imposes rigorous tests to its potential suppliers and attends to the respect of safety and environmental standards (CE / DEEE). Perfect Power: The serenity insurance.
 Download the presentation.

 

PERFECT POWER Catalog (2Mo).
The PERFECT POWER catalog in pocket format. Always more convenient that way !
 Downlaod.

 

PERFECT PARTS Range of Products.
Perfect Parts : a unique offer for the maintenance and repair of a wide range of computers, servers and printing systems. Perfect Parts proposes a comprehensive range of rigorously evaluated high quality generic products, for any maintenance operation. Build up around a recognized expertise, the Perfect Parts range of products allows for consequent savings, for performances at least equivalent to the OEM products. Perfect Parts references also benefit from an extended guarantee period. Perfect Parts : Generic products for professional uses.
 Download the presentation.

 

 

Account Opening Form.
This document has normally been sent you by Europarts, together with the proforma invoice of your first order. This document is provided as a backup. Please save the form on your machine, in order to fill it in.
 Account Opening Form.

 

Return of material / Request.
Use this document to ask for an RMA number, in order to return any material to Europarts. Please make sure to read the document n#3 of the above knowledge base : ''Guarantee and return of material'', for a complete description of the return procedure, before requesting an RMA number. Please save the form on your machine, in order to fill it in.
 Return of material Form.

 

Credit Line Request.
Use this document to request the opening of a credit line at Europarts, or to ask for an increase of your current credit line. Please save the form on your machine, in order to fill it in.
 Credit Line Request.

 

 

AEROCARE Product - Safety Data Sheet.
Information on the safe and proper use of AEROCAE Screen Protection Kit: P/N: VAERO201.
 Downlaod.

 

 

The Group - Our Values - Our Assets.
Company Presentation.
 Download.

 

 

General Sales Condictions.
Document subjects to change Without Notice.
 Download General Sales Conditions.

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