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Group History
At the begining of the 90's, Lothar Sanford, which will become Europarts in 2002,
identified a high potential for gross within the IT world : the distribution of
genuine printer spare parts to IT technicians. During the ten intervening years,
Lothar Sanford management, backed-up with highly motivated sales and technical teams,
has come up with an efficient business-model centered around three main principles
:
• Supporting the manufacturers, bringing them a clear view of the marcket and a
renown expertise on distribution channels.
• Mastering and reducing cost through direct links with manufacturers, international
sourcing and a constant search for volume pricing
• Building up an efficient sales network and "franchising" know-how on an international
scale, by setting-up multilingual sales teams and partnerships on local markets.
The Europarts Group in 2009
The Europarts Group today. A fast growing group
Up to now, the Europarts group has been growing constantly, both in scale and strength.
In 2002, Lothar Sanford merged with its main competitor : Europarts, becoming the
unquestionned leader on its historical market : France. The new entity was named
after Europarts.
The next move for the group was to focus on the international market, following
a partnerships-setting strategy, backed up with the headquarter's own export sales
department. Each Europarts partner provides the group with its local market expertise
while taking advantages of the Headquarter's purchasing power.
In the future, the group will continue to review consistent groth opportunites,
both on the european and the international markets. The group now deals with about
7.000 customers in more than 60 countries.
Long-time special relationships with manufacturers
Thanks to both its long expertise on its business and the strength of its distribution
network, the most important manufacturers have placed their confidence into the
group.
In 2000 for instance, Xerox chose the group for the distribution of its entire spare
parts catalogue throughout Europe. In 2004, Konica-Minolta followed the same move.
The Europarts group is now Authorized Parts Reseller, for the following manufacturers
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Printer Spare Parts |
Computer Spare Parts |
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Canon |
HP / Compaq |
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Brother
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Fujitsu-Siemens
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Epson
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Samsung
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HP / Compaq
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Acer |
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Kyocera |
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Lexmark
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Batteries and AC Adapters |
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Oki
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Acer-Texas-Instruments
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Tally
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Apple
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Xerox
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HP / Compaq
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Konica-Minolta
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Dell
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Ricoh
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IBM
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Fujitsu-Siemens
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NEC-Zenith Data System
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Samsung
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Toshiba
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Sony
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Copiers Spare Parts
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Fujitsu-Siemens
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Ricoh
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Samsung
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Kyocera |
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Canon |
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Xerox |
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Europarts group's quality of service has been recognized by many manufacturers so
far. Lexmark has made it one of its Master Distributor, and Hewlett-Packard one
if its Replacement Parts Distributor for Europe.
A flexible, efficient logistic center. The exemple of Europarts France
Europarts France has developed a successful and flexible logistic system : 20 people,
operating every working day throughout the year, a "just-in-time" workflow.
With more than 11.000 parts in stock at any given time, spread over a 20.000 sq.ft.
wharehouse, Europarts France ensures about 10.000 parcels shipped each month. Europarts
delivers in all E.U. countries, within 24/48 hours for items in stocks, and processes
shipments via direct links with all major express carriers : UPS / FEDEX / DHL-Danzas
/ TNT.
The logistic center works in tight collaboration with the sales administration departement,
ensuring that customer orders are processed from 8h30 a.m. to 6h30 p.m, and ready
for delivery after careful control and validation.
Excellence in Sales
One of the group's key sucess factors is to be able to answer requests from anywhere
in the world, on the basis of a highly competitive pricing structure. In order to
achieve such a flexibility, the group has developped strong connections between
its headquarter in France and its subsidiaries. A strong internal information workflow
provides the group with real-time stock level, products availability info and pricing
structures, bringing our customers, wherever they may be, the best deals available.
On its historical market, France, Europarts uses a customer-dedicated sales team,
ensuring a personalized customer follow-up. But Europarts France has also settled
a call center activity, in order to maximize the number of customer requests processed
each day. Once again, these two structures are complementary, ensuring a great deal
of flexibility and quickness in the answers provided to customers.
The Europarts group, Tomorrow
With a printer market still growing today, the continuity of the group seems assured,
and its international development justified and encouraged. In any case, the Europarts
group will stick to its principles, serving its customers and supporting them in
their developements... as always.
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EUROPARTS SA
Bâtiment D3 - 1-3, Route du Bassin n°6
F-92662 GENNEVILLIERS CEDEX
Contact us :
Phone - 01 41 27 21 00
Business center : 01 41 27 64 64
Fax : 01 41 27 21 19
e-mail : contact@euro-parts.com
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